These Terms & Conditions (“Terms”) govern your access to and use of the website and services provided by 8020flow (“we”, “us”, “our”). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services. This document is informational and not legal advice.
1) Services
We provide done-for-you marketing and operations setup including landing pages, CRM configuration, forms, calendars, automations, and related services built primarily on GoHighLevel. The scope of a particular engagement will be set out in a proposal, invoice, or statement of work.
2) Accounts & access
Some services may require accounts with third parties (e.g., GoHighLevel/LeadConnector, Google, email/SMS providers). You authorise us to configure these on your behalf and confirm you have the right to use any data or content supplied.
3) Fees, billing & refunds
Fees and payment terms are specified in your proposal or invoice. Unless stated otherwise, all fees are non-refundable once setup work has commenced. Ongoing subscriptions (if any) will be billed in advance per the agreed billing cycle. You are responsible for third-party platform fees where applicable.
4) Client responsibilities
- Provide timely information, brand assets, and approvals.
- Ensure any customer data you supply has been lawfully obtained.
- Use the services in compliance with applicable laws and platform policies.
5) Intellectual property
You retain ownership of your pre-existing materials and data. We retain ownership of our templates, methods, and know-how. Upon full payment, you receive a non-exclusive licence to use deliverables we create for your internal business purposes.
6) Confidentiality
Each party must keep the other party’s confidential information secure and use it only for the purpose of performing or receiving the services.
7) Marketing references
We may reference your business name and non-sensitive project details in our portfolio or marketing materials unless you ask us in writing not to.
8) Disclaimers
While we aim for excellent outcomes, we do not guarantee specific results (e.g., sales volume, rankings). Third-party platforms and algorithms can change; we are not responsible for outages or changes outside our control.
9) Limitation of liability
To the maximum extent permitted by law, our aggregate liability arising out of or related to the services will not exceed the total fees paid by you for the services in the 3 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, or data.
10) Indemnity
You agree to indemnify and hold us harmless from claims arising out of your misuse of the services, breach of these Terms, or infringement of third-party rights.
11) Termination
Either party may terminate for material breach if not cured within 14 days of written notice. On termination, amounts due remain payable and access to services may be disabled.
12) Governing law
These Terms are governed by the laws of [NSW, Australia], and the parties submit to the exclusive jurisdiction of its courts.
13) Changes to Terms
We may update these Terms from time to time. We will post the new version with a new “Last updated” date.
14) Contact
8020flow
Email: [[email protected]]
Address: [202 Mount Carmel Dr Box Hill NSW 2765]
ABN/ACN: [15 330 757 841]